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Guide to the Identity Landscape

Identity risk management is more important than ever. Traditional businesses are taking their operations fully digital, and newer all-digital businesses are growing. Both groups need to onboard new users remotely. But they also need to monitor the risks to their platforms as their user base increases.

In the past we’ve seen several ways to verify users online, but none of them are perfect. Most of them aren’t even fit for purpose. Geographical reach, user experience and fraud prevention must exist in a balance.

And at the same time, the way businesses manage their customer relationships is changing. Customers expect more services to be available, with less friction. This means identity verification is no longer just a check conducted at sign up. It’s part of a wider identity access management lifecycle. 

Learn how to navigate the digital identity landscape with this guide. Discover different solutions and common use cases, and see how they fit together across a customer lifecycle.

This report looks at identity in three ways:

  • Solutions: Examines different identity verification solutions and assesses their strengths and weaknesses. 
  • Lifecycle: Illustrates how they perform as part of an ongoing customer identity lifecycle.
  • Use cases: Shows specific applications of identity verification for various business needs.


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