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Use case

Reduce the cost of customer acquisition

Complex onboarding processes can lead to lost time, increased support costs, and unnecessary risks to compliance. With the Onfido Real Identity Platform, you can automate customer onboarding processes and reduce the need for manual intervention.

Read the Forrester Total Economic Impact™ report to understand customer acquisition costs and the total economic impact of our solutions

ROI analysis

How Onfido can deliver 261% ROI

Forrester quantified the overall ROI of Onfido to be 261%. Read their report to learn how we reduce the cost of onboarding, while increasing fraud detection and onboarding conversion.

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How we can help you reduce customer acquisition costs

Automated verifications

Remove the need for manual verifications with an accurate, AI-powered solution that reduces the cost of customer acquisition and allows teams to better service customers and high-risk cases.

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No-code, tailored workflows

Orchestrate verification flows for region and risk level. Tailored workflows reduce the cost of customer acquisition by minimizing manual intervention. Workflows can include logic that automates next steps  for users who do not pass initial verification, so they don’t need to be reviewed manually.

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One trusted identity partner

Move away from inconsistent onboarding processes and opt for an easy-to-integrate, end-to-end identity solution. A platform approach allows you to work with one identity verification provider rather than many and saves time and cost resulting from multiple vendor agreements and integrations. Onfido is a complete solution, covering 2,500+ documents across 195 countries and offers a suite of trusted data sources so you can onboard global customers while staying compliant.

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Explore the Onfido Verification suite

We help over 900 companies reduce costs

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