AI-powered eKYC
for Malaysia
Navigate KYC compliance, onboard new customers, and detect fraudulent activity in an end-to-end platform. Onfido, an Entrust company, and its Real Identity Platform supports Bank Negara Malaysia (BNM) compliance and enables businesses operating in Malaysia to digitize identity verification. Deliver exceptional customer experiences and meet the highest assurance for financial services in Malaysia.
How can Onfido help?
Navigate Bank Negara Malaysia (BNM) compliance
Create digital onboarding journeys that are compliant and scalable, all in an easy-to-use drag-and-drop interface.
Digitize onboarding with confidence
Grow your business across digital channels without compromising on local regulatory needs. Onfido’s Verification Suite, including Document, Biometric, and Data verification methods gives you a clear, unified view of customer identity.
Prevent organized fraud
Reduce the risk of identity fraud by identifying fraudsters before they access your products or services using passive signals, powered by our award-winning Atlas™ AI.
Reduce complexity
Our end-to-end Real Identity Platform makes identity verification policies simple. Global document coverage, trusted databases, and no-code workflows provide you with the tools you need to know your customers.
We want to be a ‘round the clock’ app. To do so, we need round-the-clock onboarding which is compliant and built for conversion at scale. With Onfido, we get that.
Mitherpal Sidhu, Group COO
Read the BigPay case study
What we are very proud of achieving along with Onfido is the fact that, ultimately, we balanced the experience with the risk. We chose very well, and today, Onfido plays a key role in helping us continue to offer a frictionless, secure customer journey.
Kaushik Chowdhury, Chief Commercial Officer at GXBank
Learn moreWhat are the eKYC requirements in Malaysia?
Malaysia’s Central Bank (Bank Negara Malaysia) has published a policy document detailing the necessity for businesses to be able to conduct eKYC to safely onboard users. It also laid out specific requirements to be followed while using eKYC technologies. Onfido can help you navigate eKYC requirements from proof of address to ongoing monitoring and everything in between.
How can Malaysian businesses verify identity?
BNM regulation allows for remote identity verification methods, where users can scan their government ID & facial biometrics using a smartphone or electronic device. This information will be processed via Onfido’s leading AI-technology and trained document fraud analysts to ensure the user is authentic and who they claim to be. Approved customers can then sign-up for financial services in seconds from anywhere.
How does Onfido help?
Our AI-powered solution enables the capture of ID documents and facial biometrics, giving businesses confidence in the identity of their users. You can build flexible no-code workflows in Onfido Studio to automate the decision-making process for specific regulatory obligations. We return results in seconds via API or our dashboard. Our technology is being used by Malaysia’s leading digital banks, e-wallets, remittance platforms and brokerages.
Introducing the Real Identity Platform
Identity verification solutions for KYC in Malaysia
Document and Biometric Verification
Have confidence in your customer’s identity by verifying Malaysian-issued photo IDs such as the MyKad. Powered by Atlas™ AI, our Onfido document verification uses advanced techniques to assess documents for authenticity.
Onfido Studio
Build identity verification workflows according to your needs in our drag-and-drop orchestration tool. Your users are automatically routed to the path that makes the most sense for them to maximize conversion and minimize risk.
Smart Capture
Make document and biometric capture seamless with our Smart Capture SDKs. They feature glare and blur detection, multi-frame image capture, and WCAG AA accessibility features.
Data Verification
Validate user-submitted data against a range of trusted data sources globally and locally. Choose a range of database verification methods including, PEPs and Sanctions Watchlists, and more.
Fraud Detection Signals
Analyze passive fraud signals like phone and device intelligence to catch organized fraud without introducing additional user friction.
Keep up to date with identity news and insights
Ready to get started?
Our identity experts are available to talk through your requirements, answer questions, and set up a demo.
