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Industry

Automated KYC for financial services

Navigate KYC in financial services with an end-to-end identity solution. Satisfy global KYC and AML requirements by building tailored workflows that meet your unique requirements. Powered by award-winning Atlas™ AI, our verification experiences are seamless to reduce drop-off and grow your customer base.

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Liminal Link™ Index

32 account opening solutions profiled

Liminal’s Link™ Index profiles 32 leading vendors looking at momentum, market strength, stability, product scope, and leadership — finding only 21.3% of vendors meet buyer demands. Download the full report to get a complete view of the market challenges facing buyers, key purchasing decisions, and product demand criteria — and learn why Onfido is ranked as a global Market Leader, and a specific Regional Leader in Europe.

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Digital transformation in banking

Secure IDV drives stronger engagement

Automate your onboarding and verification processes to enhance your customers’ experience and address both fraud prevention and regulatory issues.

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Onboarding for digital banks

Scale growth without introducing fraud and compliance risk — enable frictionless onboarding with the Real Identity Platform.

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KYC for remittance services

Efficiently onboard global users with an AI-powered KYC solution. Our end-to-end platform helps global remittance providers automate onboarding.

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KYC for lending services

Navigate global KYC requirements, prevent fraud, and deliver exceptional onboarding experiences with an end-to-end identity solution.

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Know your customers
from day one

Verify identity while fulfilling KYC compliance obligations, meet ever-changing financial regulatory requirements, and protect your brand and bottom line. Unlock onboarding automation, fraud prevention, and digital transformation while mitigating sophisticated financial fraud.

Navigate compliance

Navigate compliance

Knowing your customer is non-negotiable. Keep up with evolving KYC and AML regulations, sanctions, PEPs, and adverse media without impacting your user experience or harming conversions.

Build tailored workflows in Onfido Studio to deploy the right check for your global users, and navigate the diverse regulatory landscape from one platform.

Navigate compliance

Drive growth and scale

Drive growth and scale

Simplify, digitize, and automate user onboarding processes so customers can sign up in minutes, without needing to visit a branch.

Customer attitudes have shifted based on their security concerns and their desire for fast and responsive digital experiences. If your institution relies on manual, paper processes and forms, it can leave customers waiting days to access your service.

Meet customer expectations using a digital identity verification solution that addresses concerns around security, efficiency, and ease-of-use.

Customer acquisition

Reduce costs

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Reduce costs

Streamline operations to improve cost efficiencies. AI-powered automation at onboarding can help to reduce manual processes and paperwork, avoid errors, and increase data integrity.

KYC checks will usually involve assessing an identity document to ensure it’s genuine. In an online environment, this becomes extremely challenging. Identity documents are complex - and there are hundreds of thousands in circulation. Trust purpose built AI, trained by world-leading experts to process global documents, so you can seamlessly scale to new markets without needing to retrain teams.

Reduce costs

Prevent fraud

Prevent fraud

Mitigate sophisticated types of identity fraud, ranging from impersonation to synthetic, through greater fraud detection, insight, and analysis.

With more business moving online over the last few years, fraudsters have been more successful in exploiting immature digital processes. Our fraud report shows that identity fraud has increased 44% since 2019, with the biggest increases in the retail and financial services industries.

Proper onboarding processes are essential in stopping fraud from impacting your business. If a fraudster gets through, they can have a long-lasting impact, especially if they’re able to build a trusted profile, which opens the door to money laundering and financial crime.

But traditional approaches to preventing fraud fall short. This is where a robust identity verification approach as part of KYC comes in.

Fraud prevention

Our digital onboarding itself was one of the big key changes, or critical moments that helped us grow as a bank… When that happened, The Union Bank was actually prepared, we were the only local, digital bank that was ready… And from that time, it was growth, massive growth for the bank.

AJ Atienza, Senior VP of Digital CX The Union Bank of the Philippines

Watch the onboarding webinar

Onfido have really aligned with our priorities, working with us to achieve our desired delivery by rapidly responding and iterating on their offering. Direct contact between our engineering teams has fostered a mutually beneficial partnership, identifying problems early, collaborating on solutions and improving the overall integration.

Lewis Tuff, Lead Platform Engineer, Revolut

Read Revolut case study

Onfido set the gold standard in terms of client onboarding. Acting as a true partner, we felt supported with best practices and knowledge-sharing. As part of our ongoing efforts to improve conversion and customer experience, Onfido has collaborated closely with us to optimize our performance.

Peter Lu, Credit & Lending Product Lead, KOHO

Read KOHO case study

We want to give every customer a quick set-up, a smooth experience, and powerful credit access. That starts at onboarding — with Onfido, we have a fast, accurate, and human-less way to verify our customers, enabling our compliance at scale.

Eric Suen, Vice President of Technology, DBS

Read DBS case study

We required a quick, tactical solution that did not involve expensive IT engineering costs. Onfido Studio was perfect as it was an ‘off-the-shelf’ product that we could plug into our application process but without integrating it fully into our mainframe systems. This meant we could implement a solution quickly, see what the customer reaction and the results were, and then build on this initial success by offering this solution to other products in our portfolio.

Darren Prescott, Senior Manager Current Accounts & Credit Cards, The Co-Operative Bank

How Onfido can help

Document Verification

Fraud Detection

Biometric Verification

Data Verification

Document Verification

Have confidence in your customer’s identity by verifying a photo ID. Powered by Atlas™ AI, our Onfido document verification is fair, accurate, and delivers results in seconds.

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Fraud Detection

Stop fraud without adding friction to the process. Introduce passive signals to your verification workflows to detect fraud without impacting user experience or turnaround times.

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Biometric Verification

Build on document verification by connecting that ID to a real person. Onfido Selfie and Motion add another layer of fraud protection, while are a simple way for users to prove their identity.

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Data Verification

Navigate complex global regulations with a range of trusted data sources. Choose and blend checks including ID record, watchlist monitoring, proof of address, AAMVA, and more.

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