Face Authenticate

Strong biometric authentication for high-risk moments.

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Business challenge

Whether you’re authorizing an account recovery, a high-risk transaction or remote access to a high-value asset - there are moments when you need certainty that the person requesting access is who they say they are.

Traditional methods of authentication compromise on either security or experience. One-time passwords are a popular authentication method, but put businesses at risk due to SIM swap or man-in-the-middle attacks. Knowledge based answers are vulnerable following mass data breaches. Call center interactions are expensive and a poor experience for the user.

Introducing Onfido Face Authenticate – an authentication method businesses can rely on. Assurance is delivered via strong biometric verification, leveraging something  your users can’t lose – their face. The process is as easy as looking in the mirror, enabling users to authenticate in seconds and prove they are the originator and rightful account owner.

How can Face Authenticate help?

Automate account recovery and remote access

Face Authenticate takes the burden away from operations teams by automating the authentication process. Whether it’s for account recovery, high-risk action approval, or to enable access in the real world, Face Authenticate offers secure self-service to users.

Enhance your user experience

No more need for the friction associated with recovery keys. No waiting for one-time passwords. No waiting for a help desk response. Users simply frame their face for a few seconds using their mobile device camera, and a 3D facemap is created. Within seconds, we match the 3D facemap to the facial biometric initially captured at onboarding, and confirm if the user is legitimate.

Simple integration for developers

To start using Face Authenticate, first create a repository of verified and trusted faces of your users via the Onfido Trusted Faces API endpoint. Next, integrate the iOS, Android, or Web SDK to support the Face Authenticate face scan process. 

1 in 12.8 million chance of missed fraud

How it works

Onboarding: We verify a user’s identity with document and biometric checks at onboarding. We assess if a photo ID is genuine, and that it’s being presented by its rightful owner. Face Authenticate extends the value of the onboarding experience by leveraging the image captured during onboarding for future authentication requirements, ensuring confidence for businesses and the user.

Authentication: When authentication is triggered, the user is requested to complete a face scan via their mobile device camera. This generates a 3D facemap, which enables more accurate face matching and spoofing detection than a 2D image.

Access: Using a fully automated process, the 3D facemap is compared against the user’s stored facial biometric data, resulting in a response in a few seconds, without compromising security or the user experience.

Learn more about how we drive value in our customer case studies.

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