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Inside the Fraud Lab | Balancing security and user experience

Name: Inside the Fraud Lab | Balancing security and user experience | Onfido
Uploaded: 2024-02-07T19:15:20+00:00
Duration: 28 min 11 s
Description: In this episode, Simon is joined by Vincent Guillevic. They discuss why Vincent founded the Fraud Lab and the future of fraud prevention.

February 7, 2024

Simon Horswell

Fraud Specialist & Expert Document Examiner

How can companies balance the user experience with security? In this episode, Simon is joined by Vincent Guillevic, Director of Product Management and Head of The Fraud Lab at Onfido. They discuss the focus of The Fraud Lab and why it is needed, diving into the current fraud landscape and the future of fraud prevention.

“The first mistake I see is that teams that are too siloed. The UX team working on the onboarding experience of their service is too siloed from their fraud and risk team.”

Vincent Guillevic, Director of Product Management

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About the author

An experienced expert in ID document security and fraud, Simon plays a key role in Onfido's product development strategy. Simon is responsible for managing the Fraud Lab team and advising Product. This includes giving expert advice and training on recognising fraud signals, deep-dive investigations, research and generating training datasets. Prior to Onfido, Simon worked as a Document Expert and international trainer with Foster & Freeman Ltd, working closely with the forensic equipment manufacturer on new and existing products, and providing training and advice to police, immigration and forensic departments, and banks and document manufacturers all over the world. Simon has also served as an Expert Document Examiner and trainer for several years at the UK’s National Document Fraud Unit (NDFU), sharing his knowledge with embassies, consulates, immigration offices and police departments all over the world.

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