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Finiata - Case Study

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Finiata have seen immediate benefits as a result of verifying their users' identities with Onfido—enabling them to be more efficient, making the whole process more delightful for their customers. With our comprehensive Document Verification, they can accurately verify IDs at scale. And with our Selfie Verification, they can get a high assurance that the face on the camera is the same as the face on the ID. All in minutes. This new process meant that Finiata could do away with manual processes that were holding their business back. They went from being limited to reviewing sign- ups within the team during business hours with zero automation, to fully automating the KYC process and handling 50% of cases without a human touch, at a fraction of the cost. And these gains have translated to their users, too. By automating KYC and reducing the time to sign up to less than fifteen minutes, users are taking to review channels and getting excited. Not only has conversion increased by 10%—the love from users has, too. Finiata aren't stopping there, either. Their plans for the future include expanding their offering, and expanding to further markets. With Onfido's support extending to 192 countries globally, we'll be there with them. The Results " Ingmar Stupp CPO and Co-founder at Finiata Building smart processes and automating our business is a core part of how we can better serve our business customers. With Onfido, we've been able to automate KYC, and we're seeing the results translating to customers already—more and more people are signing up and saying 'this is amazing, I got a loan through my mobile disbursed to my bank account all within 15 minutes!' case study Get in touch at We work with API Dashboard SDK Salesforce Integration tools

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