Chipper Cash partners with Onfido for a faster, easier way to send and receive money cross-borders


Onfido's AI-powered identity verification reduces the need for manual verification, accelerating onboarding for Chipper Cash customers and simplifying money transfers 

Chipper Cash, the largest mobile cross-border money transfer platform in Africa, today announced a partnership with Onfido, the global identity verification company, to accelerate the onboarding of customers wishing to send money abroad. Using Onfido, Chipper Cash can now onboard its customers in as little as 2 minutes, while remaining KYC compliant and reducing fraud.

Chipper Cash is fostering financial inclusion by allowing individuals to send and receive money with free local transfers and the lowest cross-border rates across seven African countries—Ghana, Uganda, Nigeria, Tanzania, Rwanda, South Africa, and Kenya and the US and UK. The company also offers crypto and stock investing,  prepaid visa cards and the ability to send airtime and data bundles to other Chipper customers across Africa.

By integrating Onfido’s AI-powered identity verification, Chipper Cash customers can now validate the authenticity of their government-issued identity document (ID) by simply taking a photograph. Onfido first checks that the ID is genuine and then matches it to the user’s face. This process checks that the person presenting the identity is its legitimate owner and is physically present.   

Chipper Cash is continuing to scale quickly as it grows into new markets, thanks to Onfido’s support of over 2,500 identity documents from 195 countries. Expanding to over 4 million users last year, and with a recent $100M funding round, Chipper Cash has made sending money as easy as sending a text message.

“Partnering with Onfido has helped us deliver a premium onboarding experience for new customers while enabling us to meet strict KYC requirements,” said Hasan Luongo,  VP of Global Marketing at Chipper Cash.  

“A simple user experience is expected when sending and receiving money in today’s digital world. Making the identity verification process as frictionless and secure as possible is a critical component of this,” said Alex Valle, Chief Product Officer at Onfido. “We enable businesses like Chipper Cash to scale and comply with regulations while detecting and preventing identity fraud. We’re delighted to partner with Chipper Cash to provide these services and complement its people-first approach to remittance.”

Read the full Chipper Cash and Onfido case study

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