User onboarding
User onboarding is a meeting point of risk and opportunity. It’s a crucial moment to catch fraud — but too much friction can result in customer drop-off. That’s where the Real Identity Platform comes in.
User onboarding is a meeting point between risk and opportunity. It’s a crucial moment to catch fraud — but too much friction can result in customer drop-off. That's where the Real Identity Platform comes in. It's designed to enable businesses to maximize onboarding conversion, minimize fraud, and reduce costs. Discover the value it could drive for your business in this ROI calculator.
Onboard with confidence
The Real Identity Platform brings together a suite of verifications, no-code orchestration, and AI-driven analysis so you can create effective onboarding journeys.
Onboard users the first time
Route users to the right workflow by starting with low-friction data verifications, and routing them to higher-friction verifications if needed. Smart Capture SDK's real-time glare and blur detection maximizes conversion and pre-fills forms with data collected from an ID.
Navigate global compliance
We verify identity in 195 countries for 900+ global businesses. Meet KYC and AML identity verification obligations by designing workflows that meet your requirements. Verify age with document verification, and validate user data to ensure they aren’t sanctioned or classified as high-risk.
Reduce risk without friction
Our analysis is powered by Atlas™ AI. It’s made of 10,000+ micro models trained to look for individual fraud markers — detecting up to 50% more document fraud than generalized approaches.
Discover Onfido for user onboarding
Verification Suite
A comprehensive library of document and biometric solutions, trusted data sources, and fraud detection signals.
Onfido Studio
Onfido Studio is a no-code orchestration solution – simply drag and drop checks and signals to design workflows that meet your onboarding requirements, and automatically route customers to the experience that best suits them.
Atlas AI
Atlas AI powers Onfido and provides fair, fast, and accurate identity verification. Built in-house by a dedicated team of researchers and engineers, Atlas delivers fully-automated identity verification with 95% of checks completed in seconds, and 54% improved fraud accuracy year-over-year.
Smart Capture SDK
Our Smart Capture SDKs make capturing and uploading documents and biometrics a breeze. They’re designed to work for everyone featuring cross-device journeys and WCAG 2.1 AA accessibility features.
Onboarding shouldn’t compromise on conversion or security
The Real Identity Platform gives you confidence in user identity without compromising on experience. Orchestrate workflows that meet your risk, compliance, and experiential objectives, and automatically route users to the right workflow — so your onboarding experience isn’t one-size-fits-all.
What really makes Onfido stand out is that their solution works quickly and efficiently across all our markets.
Djoeri Timesen, Chief Product Officer, bunq
Read bunq case study
Onfido has really aligned with our priorities, working to achieve our desired delivery by rapidly responding and iterating. Direct contact between engineering teams has fostered a beneficial partnership – identifying problems early, collaborating on solutions and improving the overall integration.
Lewis Tuff, Lead Platform Engineer, Revolut
Read Revolut case study
Onfido set the gold standard in terms of client onboarding. Acting as a true partner, we felt supported with best practices and knowledge-sharing. Whether it’s their developers or UX Design experts, they've been open and accessible.
Peter Lu, Credit & Lending Product Lead, KOHO
Read KOHO case study
Customers are looking for the solutions that are easily available – just the way they need them and whenever they need them, fully online. Onfido helps us bridge that gap, enabling us to know our customers in a fully online manner.
Artur Stankiewicz, Chief Marketing and Digital Officer, Orange
Read Orange Flex case study
The experience that I’ve had with Onfido, working with them quite closely throughout this whole project, has been really positive.
India Fines, Digital Onboarding Manager, TSB Bank
Read the TBS Bank customer storyKeep up to date with the latest identity insights
Ready to get started?
Our identity experts are available to talk through your requirements, answer questions, and set up a demo.
