With the pandemic, “going digital” took on new meaning in the banking industry. As one respondent to a recent Arizent Research/American Banker survey put, “We were [already] undergoing a fairly massive shift to digitizing all of our processes, so this just led to a great acceleration.”
200 knowledgeable professionals at banking institutions responded to the survey, and told us about their processes and best practices, particularly as they relate to digital identity verification.
Hear our findings, as well as strategies for your organization, including:
- How banks are balancing customer experience with the need to verify identity
- What tools professionals find most effective to confirm customer identities
- The most important features when it comes to identity verification solutions
See what your peers are doing and gain insights into how different identity verification strategies may benefit your business.