The world has just experienced 5 years of digital transformation compressed into 12 months - which has brought new challenges and opportunities for all industries. Financial services have had to pivot to providing more account actions - from onboarding to account closure - fully digitally.
This rapid transformation comes at a time when fraud is increasing, as opportunistic fraudsters seek to exploit fledgling digital practices, and customer expectations are at an all time high. Users expect to sign-up quickly, and manage their account entirely from the comfort of their smartphone.
In this session we examine these challenges, and explore how digital identity can enable financial services to meet them by linking users to their real identities in a secure, scalable and compliant way.