Chargebacks are a major pain point. They're a direct drain on revenue, thanks to lost merchandise and fees. And they're an indirect drain too, when chargeback prevention comes into the picture.
Onfido’s identity verification services allow customers to verify their identity when they've been blocked by chargeback prevention initiatives. So you can unlock their transaction—and your revenue.
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Onfido’s Identity Fraud Report 2020 takes a deep dive into the latest trends and techniques in identity fraud, and shares best practice advice for tackling them effectively in the year ahead.
We conducted research in the US, UK, France and Germany, surveying over 4,000 people to discover what people really think about digital identity - find out what we learnt in this whitepaper.
Learn how to navigate the digital identity landscape with this guide to different solutions and common use cases, and see how they fit together across a customer lifecycle.
In this blog, we look at the journey identity has been on so far, and what it might look like in 2025.
Find out how our Design Team improved our selfie video feature while testing whether more friction equaled drop off.
We take a look at why we need a new solution to passwords, and what that solution could be.
With 6.5 billion online transactions needing verification each year, we need to adapt to verifying in remote 2D environments. Watch to hear Interpol and Onfido discuss how we make the change.
Learn how traditional account recovery processes can lead to high operational costs and account takeover fraud.
When it comes to account takeover, the cost to businesses isn’t just what’s stolen. Find out why in our infographic.
Learn why platform trust means business in this infographic, and how identity verification and account takeover prevention can help protect it.
Our document specialist team have compiled a year’s worth of data and insights into this report. In it, you’ll find everything you need to know to tackle identity fraud in 2019 and beyond.
In this whitepaper, we discuss how to define accessibility, why it’s so important, what the business impact is of ignoring it and the challenges and learnings from our own accessibility project.
In this blog, we take a look at our document specialist’s top five predictions for identity fraud in 2020.
Find out what role identity plays in a user's overall experience, and how you can optimize the identity verification process.
When it comes to user onboarding, there’s a tension between security and convenience. Try to shortcut security, and you'll pay the price. But add too much friction and you'll struggle to scale.
3:30Drive revenue and customer engagement with Onfido. See how our solution works both your customers and internal teams in this three minute video.
Read our report to learn why biometric verification enables customers to prove ownership of their identity documents, and deters even the most sophisticated identity verification fraudsters.
Harvey Johal, head of our DevOps team, discusses why availability is so important to us.
Convert guests to known users, unlock revenue lost to chargebacks, and prevent costly account takeovers.
