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Revolut - Case Study

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We worked together to create an onboarding workflow that delivers the security of a face-to-face interaction within Revolut's polished app. The resultant combined identity document and facial check is seamless for customers and allows Revolut to gain a higher degree of certainty about the identity of their users. The solution Throughout its rapid growth, Revolut has faced the challenge of verifying the identities of its global customers without sacrificing accessibility or slick user experience. The Revolut team needed to deliver a next-generation onboarding experience to customers, while making sure that fraudulent users were kept off of their platform. Performing KYC checks is a regulatory requirement for digital banks like Revolut. But, to build the bank of the future, Revolut needed to go above and beyond the regulations in knowing their customers, and catch those attempting to commit identity fraud in order to create accounts. The challenge Revolut are a mobile first online bank, with over 6m+ customers. They are FCA authorised and operate across the European Economic Area. compared to Revolut's previous provider faster average results delivery 38s with 99.998% uptime since Revolut switched to Onfido increase in number of customers onboarded 12% case study

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