Case Studies

Neeyamo Case Study

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Neeyamo set out to streamline and automate their identity verification process and selected Onfido as its partner to assist them to strengthen their ability to perform global Identity checks and authenticate the applicant. Candidates now simply take a photo of their ID using their smartphone and Onfido's AI-enhanced technology performs real-time document analysis, assessing if the ID is genuine or fraudulent. This process not only minimizes the verification turnaround time but also enhances the overall candidate experience, making the process smooth and effortless. Neeyamo chose Onfido as their partner of choice because of our global coverage, supporting over 4,600 document types in 195 countries, and our hybrid approach of AI and human experts, for a signifcant reduction in check turnaround time. The solution Neeyamo is a leading platform-based HR solutions provider, focused on delivering global HR services to multinational organizations with operations across a long-tail of countries. With more than 2,000 professionals serving clients across 190+ countries, Neeyamo's portfolio of HR services includes Global Payroll, Multi-Process HRO covering global HR processes across 'hire' to 'retire', Global Background Screening, Cloud Transformation Services, and Global Benefits Management—to name a few. As a part of its Background Screening offering, Neeyamo supports its customers by providing an 'Identity Check' service on candidates. In a crowded market, Neeyamo stands out from their competitors by offering a best-in-class service—a service that's trusted, timely, and consistent. As they expanded, Neeyamo was keen to adapt new technologies to compete. With identity checks being driven by country-specific regulations which required adherence to native screening compliances, Neeyamo split their manual verification process across geographies, with varying turnaround times (TAT) for each. A key driver of this varying TAT was the need for physical visits in certain countries. Furthermore, manual processes driven by human intervention provided a relative margin for error. The challenge Neeyamo is a leading platform-based HR solutions provider, focused on delivering global HR services to multinational organizations with operations across a long- tail of countries. As a pioneer in offering international pre and post- employment screening services, Neeyamo has always been at the forefront of providing world-class screening solutions to its customers. with a smarter approach to remote identity verification of global identity checks verified in a day 80 % case study

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