Case Studies

2nd Address - Case Study

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2nd Address was able to seamlessly slot Onfido into their online and mobile-friendly registration and booking experience with our SDK. And our team were there every step of the way to help them do so. Thanks to Onfido's Document Verification and Selfie checks, where users snap a picture of themselves to confirm that they are the owner of a legal document, 2nd Address were able to detect bad actors before they caused issues on the platform. So much so that their team saw a 35% reduction in fraud. Partnering with Onfido also equipped the 2nd Address team to deal with a growing customer base across the globe. They were able to reduce the time they spent on international identity document verification by 80%. This process could take up to 24 hours before the integration. All of this means that 2nd Address is able to build a robust process for establishing trust with both their hosts and their rental community, without compromising on their best-in-class UX. The Results " Jose Arocha Director of Product at 2nd Address We pride ourselves in building a modern booking experience for our customers. Continuing ID verification manually was not an option. It was not only acting in detriment of our goals of offering the best booking experience for our users, but it limited our ability to scale with an efficient process. case study Get in touch at We work with API Dashboard SDK Salesforce Integration tools

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