Customer expectations are changing. The past 6 months have ushered in a dramatic step-change in how we all interact with financial services. From account opening to transaction approval, we want it all from the convenience of our phone. But when you might never meet your customers face to face, how do you create the trust needed to meet these expectations in a secure way?
In this video, Jennifer Bers, VP Sales Northern Europe, at Onfido interviews Łukasz Wojdyła, Head of FinTech Partnership at Alior Bank, who recently integrated Onfido’s identity verification services to remotely verify and onboard their customers.