Deliveroo and Onfido expand partnership to provide streamlined digital identity verification for onboarding riders

October 6, 2020 Laura Noye

Onfido’s AI-powered identity verification technology enables Deliveroo to accelerate its global onboarding process for riders while remaining fast and secure. 

Onfido, the global identity verification and authentication company, today announced a strategic partnership with leading online food delivery company, Deliveroo, expanding the roll-out of Onfido’s AI-powered identity verification technology to support the food delivery giant’s global expansion. 

The partnership expansion comes at a critical time when there has been an increase in demand for food delivery services as consumers face restricted access. The new partnership will make it easier and quicker for Deliveroo riders to onboard securely. This will ensure that Deliveroo is able to scale and engage riders efficiently to meet the surge in demand to support its restaurant partners. 

Onfido’s award-winning AI-powered technology completes document verification and checks that the ID matches the user’s face using facial biometrics. This ensures the person presenting the identity is the legitimate owner and is physically present with a fast and user-friendly approach. 

Onfido automates verifications on over 4,500 ID document types across 195 countries while using human experts to verify outliers. The modern workflow means that there is no requirement for new riders to provide additional documentation and saves Deliveroo time and money on manual reviews, as more people seek the flexible work that Deliveroo offers. 

“We’re pleased to be partnering and expanding with Deliveroo who share our commitment to providing user-friendly and accessible services for everyone, wherever they might be,” said Husayn Kassai, CEO and Co-Founder of Onfido. “The ability for Deliveroo to meet the demand of its restaurant partners will play a critical role in the sustainability of many restaurants on our high streets over the coming months. We’re delighted to partner with Deliveroo to meet these demands across the world, providing a secure, user-friendly service that helps them quickly onboard new riders.”

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