Forrester Total Economic Impact™ shows Onfido delivers 261% ROI
Forrester Consulting have quantified the real business benefits delivered by Onfido.
26% increase in customer conversion
27% increase in fraudulent accounts detected
30% decrease in time spent onboarding
Delivering an overall ROI of 261%.
Read the full study to learn more about Onfido’s core benefits as experienced by our customers, and how to calculate the ROI we could deliver for your business.
The interviews and financial analysis found that a composite organization experiences benefits of $13.64 million over three years versus costs of $3.77 million, adding up to a net present value (NPV) of $9.87 million and an ROI of 261%.
What did Forrester learn?
26% increase in customer acquisition
Onfido’s slick user experience means fewer customers drop-off at onboarding.
30% decrease in time spent onboarding
Internal teams are more efficient and can spend more time on complex cases.
27% increase in fraudulent accounts detected
More fraud is caught before it can cause commercial and reputational damage.
What will you learn?
Discover Onfido’s core tangible and intangible benefits as outlined by Forrester.
Hear from Onfido clients and where they find value in identity verification.
Learn how Forrester has calculated Onfido’s ROI across each core benefit.