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Webinar featuring Forrester: The Economics of Identity Verification

Date: 18th November | Time: 10:00AM PT, 1:00PM ET

In this webinar Onfido and a guest from Forrester will discuss how digital identity verification is central to customer conversion, fraud prevention and business efficiency. 

Olli Krebs (VP of Central EMEA, Onfido) will examine the pressure exerted on modern banking by fraud and changing customer behaviours; presenting user research that looks at their relationship with the branch, devices and biometrics.

Featured guest Kim Finnerty (Senior Consultant, Forrester) will talk through the commissioned Total Economic Impact™️ study of Onfido conducted by Forrester, revealing how identity verification impacts Onfido’s customers - and how it can deliver an ROI of 261%.

Join to learn

TEI article image
  • How do customers feel about the world going digital - do they want to revert to in-person interactions? 

  • What do customers consider table stakes for digital financial services?  

  • The economic impact of an identity verification solution according to Forrester Consulting - split across 3 measurable impact areas

  • How can you calculate the ROI of an identity verification solution?

  • What real business impacts can Onfido’s customers experience?

Presentations by

Kim Finnerty

Kim Finnerty (Senior Consultant, TEI, Forrester)

As part of Forrester’s Total Economic Impact team, Kim uses research and financial modeling to help technology companies and their customers place an economic value on the benefits users derive from their products, supporting internal business case building efforts.  Kim brings over 20 years of consulting experience to her work and holds an MBA from Harvard Business School.

Olli Krebs headshot for vehicle or experience

Olli Krebs (VP of Central EMEA, Onfido)

Olli has over 26 years experience leading growth and operations teams to deliver maximum profitability, efficiency and customer satisfaction; connecting businesses to innovative identity and access management solutions to meet and exceed their business needs. At Onfido, Oliver leads a team of solution specialists, accelerating digital transformation of clients.


Our solutions

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