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Forrester Infographic: State Of Consumer Authentication

Consumer authentication is a major part of the customer security experience. And as a result, is also a key component of the seamless customer identity and access management experience.

Download this report to see how this consumer insight is helping security, risk and UX professionals create lower friction CIAM experiences.

You’ll learn:

  • The patterns of 2020 consumers

  • PIN versus biometric adoption

  • Development of password complexity

  • Consumer familiarity with multi-factor authentication

  • Adoption of passwordless authentication

Download to see how this consumer insight is helping security, risk and UX professionals create lower friction CIAM experiences.

Customer attitudes to digital identity - from onboarding to authentication

At Onfido, we’re seeing first-hand how customers’ attitudes to authentication and digital identity are changing. In 2020, the world was forced to take giant leaps into its digital future. This means 2021 is crunch time.

It’s time for businesses to re-examine not only how they onboard customers, but how they connect with their customers each and every time.

60% of people are accessing more services online since the start of the pandemic

39% of people no longer find usernames and passwords convenient

80% of people trust businesses that use biometric checks, compared to 67% for other methods

These insights were taken from Onfido’s survey into customer attitudes to digital identity. Find out more here.

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Our solutions

Onfido uses 256-bit SSL encryption 100% of the time on every device.

BSI ISO/IEC27001

Onfido has been certified by BSI to ISO 27001 under certificate number IS 660122.

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Company Registration Number: 07479524.