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Assistance for essential services during the COVID-19 crisis

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Please see FAQs below.

    If you are not-for-profit or charity in healthcare, home service, education or others working directly on an effort to provide relief from the COVID-19 outbreak, we want to discuss how we can help. Where applicable, we’re offering our fully automated document and selfie service for no cost for the next six months.

    It's clear that face-to-face isn't going to be our normal for the foreseeable future. Whether it’s shopping for groceries, getting medical advice or even voting online, we want to make sure people can still access goods and services in a safe and secure way. 

    We appreciate that this is a very difficult time for all organizations that are trying to adapt to the current circumstances. Please get in touch to discuss your situation. We hope that our solution can help support you in this difficult time.

    FAQs

    Who is eligible?

    Any not-for-profit or charity in healthcare, home service or education that is directly involved in providing relief from the COVID-19 outbreak.

    What will Onfido offer?

    Onfido will offer its fully automated document and selfie verification service to eligible parties free of charge for the verification of the following documents: UK driving licences, UK passports and US driving licences. Each eligible party will have access to these services for 6 months from the start of their agreement with Onfido.

    What do I need to get started?

    Any organization will be required to allocate an engineer to integrate Onfido’s SDK and API in order to start processing checks. Onfido will not do the integration work but will provide the assistance of solutions engineers to specialists working on integrating the Onfido API.

    What are the terms?

    Eligible parties are subject to Onfido’s internal approval and free checks are subject to an eligible party’s acceptance of Onfido’s standard terms and conditions. Onfido reserves the right to alter, discontinue, amend, suspend, terminate and/or cancel this offer at any time.  Subject to availability, this offer will run until 31st December 2020.

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Onfido uses 256-bit SSL encryption 100% of the time on every device.

BSI ISO/IEC27001

Onfido has been certified by BSI to ISO 27001 under certificate number IS 660122.

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Company Registration Number: 07479524.